Pros
Good job for retiree who doesn't need steady employment and doesn't mind being away from home for an extended period of time. You'll travel to disaster areas and live in a hotel. Per diem is generous enough to cover food and expenses. Coworkers are mostly pleasant and sincerely looking to help people who have suffered a loss due to a disaster.
Cons
This is an intermittent position with a four-year term. There are no benefits; no paid vacation, no sick time, no health insurance, no retirement. There may be years when you don't work at all. It wasn't revealed to me that there are levels within the job (Core, Seasonal) where some employees have preference, and are first to be called for work, over others. Within my four year term there was a stretch of more than a year that I did not work at all. A large percentage of employees have graduate degrees - so having a title of "Customer Service Representative" is not an ego booster. You'll need to be able to absorb a great deal of information with just a few days training. If you don't like forms or online applications this is not the job for you.