My final months here were the worst of my career - Anonymous employee UPP Employee Review

2.0
3 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with the students is really rewarding

Cons

HR don't understand their own policies. I lost £455 because of this. Lack of awareness and understanding about disabled and neurodiverse employees. A culture that allows bullying to take place and continue long-term. Severe lack of training and progression opportunities. The smallest pay rise is always followed by a request for employees to donate to charity or to a whip round for higher earning employees that are leaving. If your face doesn't fit, you're not going anywhere positive here. Poor work/life balance. Senior leadership is completely out of touch with real life. Almost everyone decent and fair has left over the last 10 months. I've never seen such high staff turnover. Managers and HR will do anything to sweep issues under the rug and pretend they're not happening wherever possible (IE it's not in writing) I was told to avoid hiring people in the UK on certain visas because it wasn't worth the "hassle" When certain managers make mistakes they'll go looking for a scapegoat and never take responsibility. If you're that scapegoat and you speak up, you'll be gaslighted and made out to be mentally unstable. The higher up will always be believed and trusted over a subordinate. Managers that have been promoted from within the company often have little to no training and experience in management, and thus perform poorly.

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2.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some lovely colleagues, especially at sites

Cons

Appalling leadership. Remote. Lack accountability and principles. Frosty HQ.

3.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The hours Monday to Friday

Cons

Summer turnaround can be hard work

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