Good job/poor training - Contact Center Specialist II UPMC Employee Review

Smart people Networking with top professionals Fantastic culture Variety of professional Development

Pay was not super competitive

you can set your own schedule, you can work hybrid/remote if you're meeting metrics

god awful to work for, they will over work you then blame you when you dont take your lunch breaks or when you go into overtime. you have to be READY to sustain the demand of this job fr. inconsistent pay raises (if any). management is incredibly difficult and moody and cliquey. when they like you they'll be helpful, when they don't, your clients will suffer because of it and you will take the blame from both sides