Some good perks, but workload was often unreasonable - Patient Services Representative UPMC Employee Review

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Access to affordable healthcare, education reimbursement, internal job opportunities

Cons

Clinic was understaffed despite pleas to management, high stress environment as a result

Explore other reviews about UPMC

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good camaraderie, good salary, work life balance

Cons

A lot to learn, a lot of changes to the program

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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