Getting worse daily - Lead Software QA Engineer UKG Employee Review

2.0
29 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The pay is acceptable for the most part

Cons

Random layoffs, frequent direction changes, monthly re-orgs, Extremely low morale. So they fired several teams and many principal engineers, replaced them with contractors, moved several projects overseas, and are blaming the low customer satisfaction and increasing number of outages on people not being in the office. Entire teams openly talk about when management will lay off everyone in our department not currently in India. Ultimate software was bought by some private equity group so they could merge it with kronos. They took the worst of both companies, and anything good left over was fired and replaced with trash. I joined Ultimate because there were so many high-skill engineers that I could learn from and grow my skills. All of those people are gone, and I no longer feel like there is any more opportunity for growth.

Explore other reviews about UKG

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, caring managers, great people

Cons

Office is a little far from Boston

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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