A company that puts employees and customers last. - Lead Account Manager UKG Employee Review

1.0
23 Aug 2023
Recommend
CEO approval
Business outlook

Pros

UKG is a great 'starter' company to learn about HR/Payroll before moving on to a company that still cares about its employees.

Cons

I am so thankful I left this company in 2021. I was grossly underpaid in my role (moving to the same role in a new company earned me ~ $40,000 more in base salary) and requests for pay equity were ignored by my leadership. Since leaving UKG, the company has gone through several huge layoffs - just today they laid off 260 employees, mostly within the Customer Success organization. UKG does not care about its employees OR its customers. Leadership continues to burn this company to the ground.

Explore other reviews about UKG

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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