Dropping like a rock - Senior Manager UKG Employee Review

1.0
21 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Pay, fully paid healthcare for family. 401k match.

Cons

Constant reorganizations leaving us completely lost as to who does what. I’ve had 4 managers in the last year, 2 of which were laid off recently and 1 was forced out with an early retirement package. 3 of the 4 were excellent leaders. The other one barely talked to me. 3 years after the merger, we still have too many systems and too many manual duplicative processes. There’s definite rumors about our great benefits package being cut way back. We were actually sent a survey basically asking which benefits we preferred to be axed. The really good tenured and knowledgeable people are leaving in droves leaving behind newbies who don’t know what they are doing and have no real training or manager guidance to effectively ramp them up. I’m hopeful sr. leadership will realize all the abrupt changes and poor decisions they are making are directly impacting customer satisfaction, but they just continue down the wrong path.

Explore other reviews about UKG

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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