Read more recent reviews for a clear picture, not what it used to be - Anonymous employee UKG Employee Review

2.0
2 May 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ultimate Software was an incredible place to work. It stood alone in terms of its benefits and culture. That culture has been gutted since leadership left. I hope anyone applying to work there now reads current reviews of UKG instead of seeing the old, stellar reviews. Being an incredible place to work for 10+ years is a huge accomplishment and can carry a company in terms of maintaining their image even when things are going steeply downhill, which is what is happening. I have put in my notice after 10+ years, and many of my peers who have been here over a decade have done the same over the last few months. On the plus side.... - Some of the old benefits such as 401k still remain

Cons

- Benefits are being slowly eroded since merger - Talented and experienced employees are leaving in droves - Leadership is completely different, all leadership that made the company what it was is gone - Culture has completely changed, there is no more feeling of individual care & "family" - Managers are clearly receiving pressure from up top to treat employees a certain way, the change is drastic and you can see good managers leaving as the pressure escalates - Outsourcing is ramping up - Lots of talk about inclusivity and diversity that rings absolutely hollow - actions & talk around the protests last summer after George Floyd's murder were particularly egregious

Explore other reviews about UKG

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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