Challenging work environment with lack of foresight on the part of executives. - Anonymous employee UKG Employee Review

3.0
25 Apr 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My team was outstanding! I could not have asked for a better group of people to report to me. Everyday I thanked my team for doing such an outstanding job. My immediate manager was excellent, experienced and patient, but powerless (more later...). Compensation was good, benefits were totally paid for, but deductibles (for office visits and prescriptions) were high.

Cons

It is difficult to work for a company that promotes people via the "Peter Principle" (google it...). While I have a great deal of respect for the product, the company tended to make decisions without thinking them through. Reorganizations and restructurings should take place after careful evaluation and thought, not because of a knee-jerk reaction to some large company's expectations. The inability to make a significant change is demoralizing. When a company is struggling and you have a solution that goes unnoticed, unrecognized and undervalued, it sends a clear message; the most important thing is no longer the employee, but instead, is the shareholder. (Contrary to what Scott shares in his message about Ultimate). There are numerous people within senior management that choose not to hear the cries for help. When asked about my thoughts on solving the current crisis of under supported teams and customers, I responded, "Hire like there is no tomorrow". You can not have too much staff, especially if your company is planning to continue to grow. Ultimate is burning out its front-line staff by disregarding their pleas for more help. Powerless middle-level managers and directors make it very apparent that even if there was a promotion possible, you would be dealing with the same issues, just with a different title.

Explore other reviews about UKG

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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