New CEO is turning things around, but a lot of changes too quickly - Renewals Representative UKG Employee Review

3.0
10 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance 401k match (if you can afford to join) Company paid health insurance (probably changing soon since 5 year merger moratorium is up this year)

Cons

Lots of quick changes to processes with no documentation to support it, continual reports creating havoc trying to right the ship due to mostly all new C-Suite which changes continuously as well, and continued quiet layoffs causing undue stress that plague the company, and the people on the ground doing the daily work continually getting more piled on them as tenured coworkers with deep product knowledge are laid off and cannot be replaced easily with same depth of knowledge to assist teams and customers.

Explore other reviews about UKG

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work-life balance Unlimited PTO 401k Match

Cons

There have been a lot of frequent changes to adapt to.

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

3
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