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      UCLA Health

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      WORST JOB OF MY LIFE - Patient Communication Representative UCLA Health Employee Review

      1.0
      24 Feb 2023
      Patient communication representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Union Membership - Paid time off/sick leave - Holiday Pay - Pension Plan

      Cons

      - Extremely high call volume/NON-STOP calls - Rude, verbally abusive patients to deal with - Micromanagement - Strict adherence to rules and regulations - Restricted time off request due to low staff

      Explore other reviews about UCLA Health

      5.0
      27 Jun 2026
      Registered nurse, bsn
      Recommend
      CEO approval
      Business outlook

      Pros

      The staff I encountered were very nice, there was always axillary staff to help out. I never felt stranded on a shift. Overall I think it is a great place to work

      Cons

      Management are not that understanding sometimes and it creates more stress on the staff.

      avatar
      UCLA Health Response
      2d
      We are happy to hear you are enjoying your career with UCLA Health! Thank you for sharing your experience with us.
      4.0
      3 Jul 2026
      Registered nurse
      Recommend
      CEO approval
      Business outlook

      Pros

      Kind employees good management ratios

      Cons

      Low pay high cost living

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