U.S. Bank Does NOT Provide Five Star Service To Its Employees - Administrative Services Representative IV U.S. Bank Employee Review

1.0
8 Sept 2008
Recommend
CEO approval
Business outlook

Pros

Most of the people with whom I worked were very nice and professional. For me, the most positive aspects of my job were the degree of interpersonal interaction and the pleasant people with whom I worked.

Cons

The bank payscales are from the 90's. My "raise" this year was $500. The out-of-pocket cost of the medical, dental, and prescription coverage premiums is several hundred dollars a month if you have a spouse and/or children on your plan. The computer equipment, too, is from the 90's. The computers are SO slow- employees could be SO much more productive if the computers were up-to-date. Communication from the upper management and the more-direct management is extremely poor, if not pretty much non-existent. The office space is dreary and old, and is unpleasant to work in. No monies are spent on the employees- not for salaries, good benefits and perks, bonuses, updated office space and equipment- not for any of these things!!

Explore other reviews about U.S. Bank

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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