Call Center Rep for TXTag - Call Center Customer Service Representative TxDOT Employee Review

5.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Customer Service skills sharpened, Wonderful Leaders. Feeling successful with each call, recognition often by team leaders, staff, customers for their service I provided. Great hours, benefits, staff members.

Cons

Once you learn the system and find your niche there is no cons.

Explore other reviews about TxDOT

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work Environment, and amazing work that has an impact

Cons

Not enough career advice or direction for future growth.

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Depends heavily on the group you’re with.

Cons

Full-time in person Micromanagement no career development A lot of bureaucracy

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