Pros
- Everyone I've met has been more than willing to help me get up to speed - The work is fun, complex, varied, and genuinely innovative - There are tons of opportunities for professional development (for ALL employees - outbound calls, customer service reps, tech folks, etc.) - The HR (or "people ops") department is great about taking care of employees (ex., they hired an in-house therapist) - They take work-life balance very seriously - They really listen to employees (ex., there's a survey where anyone can give feedback about anything at any time and actually get a response within a week or two)
Cons
We have a huge number of customers, so when things get busy/urgent, they can get VERY busy/urgent. But that's all part of the fun, innit? 😁