OMG where do I start? Twilio is an awful place to work as a salesperson. They have been having a sales hiring surge over the last year after the new COO came to Twilio from Salesforce. He is trying to make Twilio into Salesforce's image and is making it a terrible sales culture. So much change in territories and comp plans that it was impossible to build a pipeline. The comp plan is so hard to understand that reps just give up trying to figure it out. (30 pages long) Twilio pays comp 4 times a year. 45 days after the end of the quarter. And when they do pay comp it is usually wrong. There are constant battles between sales, operations and legal. The processes are so arduous to follow and they are constantly changing. And you better watch out if you want anything done quickly. The legal and operations teams have no sense of urgency. and if you do need something done outside of the process they will penalize you for it . There are so many cliques at Twilio that if you are not in the "cool crowd" then you are isolated and ignored. Favoritism is rampant. Reps who are favored get all the good leads and opportunities. Executive sales leadership is the worst I have ever experienced. They do not value salespeople who color outside the lines and if you upset the wrong person you get fired for some trumped up reason. If you don't fit into their sales model then they find ways to make you exit the company. Cutting territories, moving people around and reassigning accounts and pipeline. If you have a problem with management don't go to HR. All they do is tell your manager what you said. Bottom line-Twilio is a horrible place to work for salespeople.