Calls headeache - Customer Support Representative Turo Employee Review

3.0
4 Oct 2022
Recommend
CEO approval
Business outlook

Pros

None none none none none

Cons

They want impossible metrics to be accomplished. Call after call and you have only 7 minutes to close a case and if you dont you will have to do it after your shift without getting paid if there isnt overtime payment that day. 48 hours and no overtime pay

Explore other reviews about Turo

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Caring and supportive place to work.

Cons

The delayed IPO makes generating liquidity difficult.

3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

All Hands are generally informative and shares company goals.

Cons

No swag, hybrid work model even for those with remote teams.

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