A rough place to work - Anonymous employee Trustpilot Employee Review

1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Offices were nice. Work from home

Cons

Toxic culture and a lot of blame. If you make a mistake get ready for a ton of scrutiny and people throwing each other under the bus to save themselves. Lack of empathy among staff who are under the pressure. It's a review site at the end of the day. Yet higher-ups believe they are literally changing the world and it's on us. Teams don't really understand what other teams do and so different expectations and outcome. Management quality is dependent on who you get.

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Trustpilot Response
15h
Thank you for taking the time to share your feedback. While we're pleased to hear that you found our office environments comfortable and appreciated the flexibility of working from home, we are concerned to hear that the cultural experience did not meet expectations. We take your feedback regarding culture, team collaboration, and management consistency very seriously. Our goal is to foster an environment rooted in transparency and and mutual support. Please be assured that we have escalated your feedback directly to our leadership team. Insights from our former team members are invaluable for our ongoing internal improvements, and we are committed to addressing these gaps to ensure a better workplace for everyone.

Explore other reviews about Trustpilot

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoyed my time there

Cons

Sometimes felt like a bit of a grind

1
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Trustpilot Response
1mo
Thank you for the 5-star review! We’re so glad you enjoyed your time at Trustpilot – best of luck in your next chapter.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy to sell Trustpilot! Great people and mid line mgrs

Cons

Change fatigue and strategy changes every other month

1
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Trustpilot Response
1mo
Thank you for sharing your feedback. It's great to hear that you find our product easy to champion and that you’ve had a positive experience with your team mates and local leadership. However, we take your concerns regarding change fatigue and shifting strategies seriously. We're constantly striving to refine our internal processes to make Trustpilot an even better place to work, and your feedback is a key part of that growth.
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