Succession, but Dumber - Vice President Trustmark Employee Review

1.0
28 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The best part were my coworkers. Most of them have left. See “cons” below.

Cons

Executive Leadership Team- When you’re early in your career, you look for opportunities to interact with senior management, and being promoted to work more closely with them is an exciting prospect. Trustmark is the kind of place where these dreams go to die, because once you get there, you realize that the executive leadership team is filled with disappointingly average people at best. At worst, they’re cowards that make decisions about people’s lives based on how to maintain their own tiny slice of power, and not with any sense of personal integrity. It’s like Succession, but with poorer, even dumber people. This is probably true for many companies, but don’t go to this place hoping for any kind of inspiration. Human Resources- White people will get second, third, one hundredth chances, while your colleagues of color will get one. I personally observed several instances of this at various levels, and when I shared this with HR, they just responded with versions of, “but here’s why those people of color deserved it.” Inspiring!

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Trustmark Response
2y
Trustmark is justifiably proud of its culture, and we strive to treat everyone with dignity and respect. This is evidenced by the fact that Trustmark is a three-time winner of a Chicago Tribune Top Workplace award. Among Trustmark’s highest rated areas are in values and management (e.g., “Trustmark operates by strong values”; and “My manager cares about my concerns.”) When asked, the top three words associates use to describe Trustmark’s culture are: Caring, Flexible and Inclusive. Your feedback has been heard, and we wish you well.

Explore other reviews about Trustmark

5.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

mission/values-based company; caring, collaborative, inclusive

Cons

location in Lake Forest can be challenging

1.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO time wasn’t bad but hard to use

Cons

Never worked for a company that valued loyalty and knowledge less than Trustmark. 1 year, 5 years, 10 years, 30 years: if they’ll save a penny by cutting you loose even if it costs the team decades of knowledge they’ll do it. Sales is the company darling at the detriment to every other team and existing customer satisfaction. Yearly raises are small, it takes ~5 years to feel the increase in your paycheck. Morale is underground levels of low. Coworkers cry after work or on the job. Teams are understaffed and overworked, and something has happened to leadership. Like watching a virus spread through the ranks. Getting meaner, stricter, playing favorites, and micro-managing to the point it’s hard to work. Must finish extraordinary amounts of daily tasks without 10 minutes of over time or you’ll be scolded like a child for costing the company 5 cents on your next paycheck. Whispers of certain firings being consequences for the person speaking up. Slow rot has set in, sad to watch. Founders of Brotherhood of All Railway Employees are rolling in their graves.

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