Trupanion was once amazing. Now it's toxic. - Sales Trupanion Employee Review

1.0
7 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Pet passionate people. Knowing that you are making a difference in the lives of pets.

Cons

Where to begin? Company began sliding downhill several years ago when Darryl took a step back and Margi (and others) took over. They brought in outsiders with little experience and less of a clue. Zero leadership left. I could go on and on but imagine the most toxic environment possible and that is what its like working at Trupanion. If you dare challenge or question anything you will be blacklisted. I was let go by a middle manager who didn't have a clue how to properly "fire" an employee. I legitimately had to ask "are you serious? Is HR aware of what you are saying?" Like I said, no clue. Extremely unprofessional. REally sad as it was once an amazing place to work with values to match.

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Trupanion Response
3y
Thanks for leaving a review and for the years you have spent with Trupanion. It is great to hear that you have enjoyed working with other pet-passionate colleagues and supporting our mission to help pets. However, your experience with leadership sounds less than ideal. We have recently launched three new leadership development courses to create opportunities for more team members, help train the next generation of leaders, and even upskill more experienced leaders. If you are comfortable doing so, please contact our Senior Director, People and Talent at Jennifer.Hernandez@Trupanion.com to set up time for a confidential conversation.

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