Not Worth It - Universal Banker I Truist Employee Review

2.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Overall, my coworkers and direct supervisor were great to work with. We also had some regular customers that came in who I enjoyed interacting with. I received full benefits even though I was technically part time at 30 hours per week.

Cons

The work load given to this position was unreasonable considering you're essentially a glorified teller. Upper management was completely out of touch. They regularly made decisions that made no sense given our area and primary demographic.

Explore other reviews about Truist

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

- Top tier culture. - Good projection model and improving efficiencies. - Great bankers.

Cons

- Cumbersome policy checklists. - Sometimes understaffed at the junior level.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent Benefits, great team and direct report. Pay is good. Work is fine

Cons

Senior management. People are promoted to positions not based on knowledge but who they know. To compensate for lack of knowledge of the departments they manage, they micromanage and undermine others. It seems like a lot of the senior leadership left over are those who are experts in office politics but offer no utility to the team or company. Stealing credit is the name of the game. Forget about mobility. If you are useful to a narcissist, they will keep you in that department for as long as they want you.

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