HR Negligence in warning me that scams were happening - Software Engineer TrueCar Employee Review

1.0
10 Nov 2022
Recommend
CEO approval
Business outlook

Pros

There is a good engineering culture

Cons

After being contacted by a fake scam recruiter I both called and emailed TrueCar's HR to verify if it was a legit opportunity, and I was not warned any scams were happening. They are actively aware of the situation and and acted with complete neglect in not warning me. Be wary when interacting with recruiters!

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TrueCar Response
3y
Thank you for taking the time to contact us and for sharing your feedback here. The online actor who contacted you did not do so on behalf of TrueCar and is not associated with TrueCar in any way. While we work diligently to respond to all messages, your experience has highlighted an opportunity for us to improve our processes and communications internally to ensure that everyone who emails or calls has a positive experience.

Explore other reviews about TrueCar

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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