3.0
4 Dec 2014
Former employee
Madison, WI
Recommend
CEO approval
Business outlook
Pros
Never bring your work home. CUNA Mutual will pay for your license in a 50 states. After one year, you can attempt moving around in a large company.
Cons
Call center environment. High turnover department. Poor base salary ($24,000). Incentives contradict the "member experience," or what is best for the customer. Every minute of your day, besides lunch, is scheduled. If your break goes over 10 minutes you'll need to submit a schedule change. Workforce management and the management on the floor asks you to keep them accountable, but only after a rah-rah session.