Pros
The everyday, front line workers are great to work with. These front line people are genuinely good people. You spend at least 40 hours a week with your coworkers, and the coworkers here are great! The company has good benefits, from vision, dental, health, 401k, employee assistance programs, etc. The pay is decent, but could definitely be better. There is typically a one-time bonus each March. The company is rather flexible with schedules if you have appointments, kid activities or need to be out of the office.
Cons
Management is not trustworthy. They waffle on their decisions. They can't keep deadlines or promises. Management does not listen to the ideas from anyone NOT in a management position. They refuse to see the inefficiencies in the out-dated processes and procedures. Because of this they are bleeding cash/expenses, have unnecessary levels of management and are bloated with inefficiencies everywhere. There are double standards between management and front line employees. Management can push deadlines multiple times, not get things done that have been promised for ages. Management has no accountability. Yet front line employees are held to standards that can be unattainable at times. There is an attitude at this company of "that's how it's always been done", and it is tough to overcome.