2.0
23 Sept 2014
Anonymous employee
Current employee, more than 8 years
Recommend
CEO approval
Business outlook
Pros
A lot of paid time off & decent benefits.
Cons
Minimal annual raises, continuously working on outsourcing all non phone jobs, company cares more about numbers than how the employees feel. They screen scrape so they can watch your every move and accuse you of doing things wrong on a daily basis. Large amount of employees with anxiety and stress related illnesses. Every system change that is made is worse than the last. When they do layoffs, those who put most their lives into the company are the first to go. Tons of micromanaging. Makes it impossible to breathe there.