Current Employee - Customer Success Manager TravelBank Employee Review

The team is hands down the best part of working at TravelBank. There's a very open, friendly, inclusive, and collaborative culture here that is maintained at all levels of the organization!

This would not be a great place to work if you like to squeak by under the radar. There's a sense of trust that everyone brings their best to the table.

Very flexible, until you and everyone around you aren't near hitting KPI's or goals, then a black cloud stays over you for the rest of your time here. With a different leadership team, this company would be in a much better position.

The product is constantly broken, and have multiple times where there are company wide outages. There aren't any AE's on this team that are remotely close to hitting quota. AE's are struggling for deals, the Sales leaders are giving out free closed won deals to the same few AE's, not sharing with the rest of the team. Leaders here ask for advice, then tell the team to implement the change we are looking for. Also the amount of time our 'leaders' are out for weeks at a time on vacation is eye opening. There is no structure here.