Lots of big business accounts lost. Constant firing of good, productive people. No privacy, All activities, are recorded and monitored. If you take a Dr. appt phone call in your home office, on your break it can be heard. You will hear in back-alley conversations, how great the company 'used' to be. The environment has become a dystopian, eat-their-own, culture with no outward communication to the masses. Managers are good. Direction from the head (which bleeds down) is horrendous. Training is terrible for what you have to do. Turnover reflects the job. Avoid at all costs for your peace of mind.