Valued and Supported, Ready for Growth - Travel Consultant Travel Incorporated Employee Review

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I feel valued and supported at TI. Talking to travelers and figuring out how to research and solve there problems is such a great feeling. Everyone is approachable and nice, and willing to help. Communication has gotten better and I do feel confident when I'm on the phone.

Cons

A lot has gone on this year and as I learn more, I feel like I'm ready to keep growing. I would like to see more of where I could go in the future.

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Travel Incorporated Response
6mo
Thank you so much for sharing your experience with us! We're thrilled to hear that you feel valued, supported, and confident in your role, and that our culture of teamwork and communication has made a positive impact. We're also excited by your desire to continue growing. Your development is important to us, and we're always striving to create clear paths for learning and advancement. We truly appreciate all you do for our clients and for the TI Family!

Explore other reviews about Travel Incorporated

5.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

It's crazy how much of a difference having a solid team behind you does. Ive worked for other call centers and nothing compares to my current team. They make the busy times more fun and the stressful times more of a funny story to talk about when it's over. And we switched to a newer system which has been cool to get to see how it works and honestly makes my life easier. My supervisor is great and I feel like I can go to her when I don't understand something and they don't make me feel dumb for needing extra guidance.

Cons

I don't really have any, it's a pretty decent place to work.

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Travel Incorporated Response
8mo
Thank you for this feedback! It means so much to know that your team and supervisor are helping create such a positive and supportive environment. Thank you for sharing your experience, we're glad to have you on the team!
1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

There are none, if you have a disability don’t waste your time it isn’t worth your mental health. You deserve a company who knows the difference between disruptive behavior and sensory overload and who cares about you as an employee.

Cons

They seem to discriminate. With being on the spectrum i had a sensory overload for my first time alone in an airport. It isn’t the same as disruptive behavior as it was flagged as a medical emergency. The company did not attempt to reduce any sensory stressors or offer some form of assistance. Instead they made me feel bad about having a disability that isn’t my fault rather than seeing the disability for what it is. As someone on the spectrum I should have been protected, not just let go when my dedication, commitment, and skills would have outweighed the sensory overload situation. They also said I asked too many questions. Isn’t that what training is for? To ask questions and make mistakes before production? I remember the trainer on day one even telling us ask as many questions as we want it doesn’t bother her she prefers us to ask questions so we can fully understand something. I definitely was targeted just for having a disability.

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Travel Incorporated Response
1w
While we are sorry that this opportunity did not work out, the claims in this review are not accurate. We remain committed to providing a supportive and inclusive workplace for all team members.
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