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      Trade Republic

      Engaged employer

      Trade Republic reviews

      Great Place to Work - CSA - Customer Service Associate Trade Republic Employee Review

      3.0
      19 Aug 2024
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive Management: The management team is very supportive and always willing to help with any issues or concerns. Training and Development: Comprehensive training provided, which is especially beneficial for those new to the role. Work-Life Balance: Flexible scheduling options that accommodate personal needs. Positive Atmosphere: The workplace culture is positive, and there's a strong emphasis on customer satisfaction.

      Cons

      High Call Volume: During peak times, the call volume can be high, which can be stressful. Repetitive Tasks: The nature of the job can be repetitive, which may not be suitable for everyone. Customer Complaints: Dealing with difficult customers can be challenging and requires patience.

      avatar
      Trade Republic Response
      1y
      Hi there, Thank you for sharing your feedback! We're glad to hear you appreciate our supportive management and training and development options as well as the positive workplace culture. We acknowledge your concerns about the repetitive tasks and challenges while dealing with difficult customers. We appreciate your input and are committed to making improvements where necessary. Best, Trade Republic 🚀

      Explore other reviews about Trade Republic

      5.0
      19 Apr 2022
      Product management intern
      Recommend
      CEO approval
      Business outlook

      Pros

      - interesting project - nice startup flair

      Cons

      - potential wasn't used entirely

      4
      2.0
      14 Apr 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Smart people 2. Company is growing 3. People are professional and motivated

      Cons

      1. Forced curve means you can work hard and be fired. 20% of the company is fired for performance every 12 months. This leads to politics, the more senior you get. Got unlucky to not work on a critical project - potentially fired. Others in the team are older and better adjusted with management - potentially fired. 2. Salary is not premium enough to justify the effort and risk. You can get a bad rating for being unlucky to be in wrong team or project. 3. No engineering leadership 4. They downlevel you during hiring and promotions take more than hard work and delivery. 5. Senior, Mid all are rated together. Very tough to get rated and promoted as a junior. Overall thankless and similar effort anywhere else would get you more scope, growth, compensation. If you don't want to work hard, then this is not the place for you. If you want to work hard, you could grow more elsewhere.

      7
      avatar
      Trade Republic Response
      1mo
      We set high standards to keep our company focused and we recognize that this level of ambition creates a demanding environment that may not suit everyone. While we maintain these expectations to drive our mission forward, we appreciate the dedication of those who contribute to our growth.
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