Worst company I ever worked for - Anonymous employee TouchTunes Employee Review

1.0
1 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's smart, talented people that work here. It's a shame their potential goes untapped. Lax dress code and working hours. People stroll in whenever and can leave whenever as long work gets done. Benefits are standard & decent. Only thing missing is 401k match, which is promised to be added by 2018.

Cons

Where do I begin... For starters, a note to all those considering a job here. There are a few fake positive Glassdoor reviews for this company in response to the negative ones and in a weak attempt to balance out the negative reviews (presumably from HR). Do not buy into it and really vet the position/company for yourself. Also, if you read some of the recent fake positive reviews, you get a taste of the "class" by the characters in this company. This company has all the traits that could easily fall under a Forbes headline "Signs it's a Bad Place to Work." There is high turnover, low morale, and condescending managers/leadership. The primary water cooler topics are about job hunting progress or venting sessions on how disrespectful leaders or managers behave. All important decisions are typically made at the Executive level and shoved down people's throats to execute, which leaves little room for any creativity or innovative thought. You will feel like an anxiety-driven monkey that's not empowered to think, but to just take the directives and make it work without any concept of how this impacts the work on people's plates already. This is a place where you will constantly feel like you're surviving, not thriving. It's disappointing and soul crushing how there is a huge lack of accountability in this company. People are fearful to speak up because they don't want to create drama, doubt themselves/situation they're placed in from overthinking it, and/or don't know how to deal with some of the situations that arise because it's outlandish that they're placed in that situation in the first place. It's amazing who the company chooses to promote into positions of authority and is another indirect sign that they don't care about the culture or care for their employees. The #1 reason why people leave companies is due to bad managers and this company is doing a phenomenal job of that. It often feels like Execs turn a blind eye to how certain managers behave and don't take the time to really dig deeper into the obvious low morale of some teams or are not acting fast enough. They can do better and it's their responsibility as a leader to address the obvious bad behavior of certain managers. Unprofessional conduct on a whole lot of levels.

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TouchTunes Response
8y
I only recently started responding to reviews on glassdoor.com, but when I saw this review when it was published back in August of last year, I posted the following on an internal messaging board (Yammer) to all employees: Hey all, as I have posted before, the senior team and I check out our employee reviews on Glassdoor.com to get another data source on how things are going for you all. In reading through them recently, one review caught my attention. It was written in the first week of August by a current employee, and it was titled “Worst company I have ever worked for.” As the title suggests, our co-worker has very strong opinions on how TouchTunes falls short as a place to work. The list is long and includes condescending managers/leadership, complete lack of accountability and fearful employees. In all honesty, reading it bummed me out. It did so on two levels. First, I have a colleague who is very frustrated and unhappy working here, which sucks. We spend so much time at work I wouldn’t wish that on anyone. Second, the workplace described in the review does not match the company and employees that I have come to know and respect for the last 20 months. Are we perfect? No way. However, I am not seeing what this person is seeing, and that makes me worried that I am missing something. So the rest of this post is for whoever wrote that review: Let’s talk, I want to help. I want to understand better what is causing you so much frustration and what problems you see that I am not. You have an open offer to sit down with me and talk this through any time you want. If you are not comfortable doing that and prefer to remain anonymous, no problem – create a random Gmail account, email me and we will try to make progress that way. Hope to hear from you and hang in there.

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CEO approval
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Pros

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Cons

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1.0
16 Oct 2025
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CEO approval
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Pros

- hybrid environment - comunter benefit

Cons

- Toxic Leadership Culture: Incompetent, egotistical, and narcissistic management that fosters fear rather than collaboration. - Zero Upward Mobility: No clear career paths or growth opportunities; promotions and recognition are rare or politically driven. - Miserable Work Environment: Employees, especially those who’ve been there long-term, appear burned out, disengaged, and deeply unhappy. - Soul-Sucking Atmosphere: The energy is heavy, draining, and creatively stifling — it feels like survival, not inspiration. - Widespread Negativity: Teams spend more time gossiping, complaining, or blaming others than actually collaborating or problem-solving. - Divisive Leadership: Leadership preaches values like inclusion and teamwork but acts in the opposite way — creating silos and favoritism. - HR Complicity: HR prioritizes protecting toxic management over supporting employee well-being or addressing serious workplace issues. - Culture of Fear and Bullying: Bullies are rewarded and thrive in the environment, while kind, collaborative, and talented people often leave. - Lack of Accountability: Poor performers in leadership roles face no consequences; bad behavior is normalized. - Hypocritical “Culture” Messaging: Company values are used as PR slogans, not guiding principles — nothing authentic about the “people-first” narrative. - Rampant Discrimination: Racism, Islamophobia, and other forms of bias are openly tolerated or ignored by leadership — creating a hostile environment for anyone outside the “inner circle.” -Declining Business & Outdated Product: Revenue continues to fall because the product is irrelevant in a changing economy — especially during a recession. Leadership refuses to innovate or face reality. - Overall Dysfunction: The company is a case study in how not to run a business — a revolving door of talent, crumbling morale, and no vision for the future.

5
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