Going through major changes - General Manager Tory Burch Employee Review

3.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Beautiful product, technology to support the customer experience, corporate partners are typically responsive and supportive, employee discount.

Cons

Associate sales goals are high and accountability program is extreme which makes hiring and retention difficult. Company has been going through major changes in senior leadership over the past few years which has negatively impacted culture and caused a lot of turnover in both hourly and management positions.

Explore other reviews about Tory Burch

5.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is there to help

Cons

No growth above store manager

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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