Pulled in every direction - Anonymous employee Torchmate Employee Review

After 30 days still love going to work

Alot of young workers and growing pains

Friendly Staff. Good Human Resources Department. Good Communication between departments. Most weekends off. A decent benefit package. Central location with ease in commute access, close to Airport, Casinos, and Downtown Reno. Lunch is provided daily to all employees, provided that you eat at your desk, and seasonal morale boosting events occur spontaneously. CEO is usually away from office.

Management's "Open Door" policy, isn't. Leadership lacks Direction and clear Focus. Management relies on their staff's ability to multi-task in order to keep costs down. Research & Development Department is at mercy of Micro-Management, and has no Engineering Degrees on payroll. Sales Team works on a fixed salary with no incentives or commission schedule to bolster a team members profitability. Management does not encourage cross training, nor any personal development to strengthen the team. The empowerment to do what's right is more often discouraged than applauded. A general lack of communication between management and staff harbors confusion and resentment. Management tends to throw money at a problems, rather than to investigate, troubleshoot, and resolve them.