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TopStack Resume

Is this your company?

Not worth the time and effort - Freelance Writer TopStack Resume Employee Review

1.0
23 Oct 2021
Recommend
CEO approval
Business outlook

Pros

I really wanted this freelance writing to work out. I liked the thought of weekly payments (once you finally get the payment) and the ability to pick orders, having worked for many CV writing companies in the industry the flexible approach really suited me. I have my doubts but really wanted it to work.

Cons

During the last 2 weeks, of the dozen or so orders I have taken, only 10% of those have resulted in successful payment, with these customers very happy with my work, leaving excellent feedback and personally thanking me. All the others never responded, so I spent the rest of the time chasing them to even engage with the service, so not the best use of my time resulting in me having to cancel the order. I am a very experienced writer but this business model sadly does not work

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TopStack Resume Response
3y
10% of orders converting sounds odd. Consistently, over time, 85-90% of clients that receive a draft of their resume/CV end up paying for it. Many orders, historically, have been placed where we were never able to contact the client... and no drafts were created. But we've made big improvements to vetting our orders which has made a positive impact on the overall conversion rate. The point this writer makes, though, is important. This job is a contract position and earnings are variable. I think many writers prefer the certainty of guaranteed income for time spent working. If that's the case, an hourly resume writing job is probably the best fit. Our model provides greater flexibility and earnings potential, but you lose the certainty of what other jobs can offer. Additionally, we are making strides to improve our writers' experience / earnings potential at TopStack. We now pay our senior writers for all resumes/CVs they complete, regardless of whether or not they convert. We also have about 10-20% of our orders (in the U.S. -- this % is lower in Canada / the UK / Australia) paid up-front by clients. -Steve Marcum / Founder

Explore other reviews about TopStack Resume

5.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The company values the writers and is always open to feedback and ideas. They celebrate and acknowledge team members and highlight customer reviews. They implement ideas intentionally, always trying new ways to make things better

Cons

Job availability is hit or miss as a contractor

3.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Healthy remote work environment and responsive leadership

Cons

Pay doesn't rise with price increases and several markets have been moved overseas

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