Cons
-rebrand with a huge list of services which the company cannot fulfill
-rely on partners who are unreliable and expensive
-micromanagement results in weekly calls to discuss deals. These calls include the CEO, CCO, COO and CFO… to comment on a sales cycle when they have no sales experience… to say these calls are unproductive would be an understatement
-non existent onboarding. I had 8 client calls in my first 2 days with 0 training and nobody else on the call to support (no I am not joking)
-mass redundancies across the service and support teams
-toxic management
-threats to dock commission payments if new (additional) processes are not followed
-average around 20 new client calls a week, mostly unqualified leads from a BDR team who believe we can do everything that is stated on the website which is simply not the case