Poor leadership & management - Customer Service/Order Entry Toja Grid Employee Review

Great management. Positive work place

There are no cons worth mentioning.

- met some really nice, talented, hard working coworkers

I've worked at a lot of companies and it wasn't until I worked at Toja where I was flabbergasted at how they treat their employees, at least in the department I worked in -Leadership is disorganized, ignorant and verbally abusive -Owner tends to yell in the board room at his employees and thinks very little of the people that work for him - Upper management called a meeting, just to have their employees tell them concerns they were facing in their departments, in hopes that things would change. These issues were never addressed after that initial meeting -Upper management piled on many tasks beyond a individual's bandwidth, expertise and job description. When asked to shuffle these tasks around to allow for time to work on them, they refused & expected everything to be done within the individual's bandwidth, regardless of more tasks being added -No incentive to work harder. When multiple individuals asked for a raise (in which they were entitled to as they were doing more than one person's job) they were denied - Monthly paid basis - Management refuses to adopt a hybrid work schedule (even though many departments has asked for the opportunity to at least try) -Employees are expected to be at work 9am sharp and not to leave any sooner than 5pm everyday, otherwise upper management found it an issue and would call individuals out -Generally, upper management does not trust their employees and micromanaged incessantly