What I expected - Anonymous employee Tipping Point Communications Employee Review

Management is consistently investing in employees. They let you try new things and are open to any and all ideas. They invest in your ongoing education and are wonderful to work with. My co-workers are supportive, enthusiastic, driven and adaptable to change. I have worked in a number of agencies, but this is the first one I can say that I am excited to start the workday.

If you don't adapt to change well, it is probably not the company or industry for you.

The remaining team consists of awesome people who are a wealth of knowledge, experience and creativity. The new office space is really nice. The projects and client work I took part on were interesting, exciting and fulfilling. I learned a an immense amount in my short time with the agency.

No SOP's. No new hire training- especially lacking in handing off clients (hours spent hunting down previous contracts, investigating billing reconciliation, trying to locate previous client work in folders that had been deleted). There is no standard pricing structure of the pillars of services offered, leading to many issues with poorly budgeted SOW's. Significant turnover, very short term tenure among the team. The agency operates as a small, startup-like organization, with its business model completely reliant on client projects. The loss of significant clients in 2024 resulted in substantial downsizing.