Read this before working here! - Anonymous employee Tipalti Employee Review

1.0
23 Feb 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people are great and can be wonderful to hang out with. Will learn lots about the FinTech and global payments space, great stepping stone in your FinTech career.

Cons

Too many to list. First and foremost, every deal you close needs to be reviewed by the compliance team. They will deny anywhere between 20-50% of the deals you close. Meaning, if you want to hit your 800k quota, you need to actually close AT LEAST 1mil in booking because of compliance. The deals that compliance does approve have to go through such a lengthy and intrusive onboarding process that many of them will cancel because of it. Compliance makes it almost impossible to close deals. Sales leadership has absolutely no spine and refuses to acknowledge these issues, continuing to say it’s “on sales to sell good deals”. They (the CRO and his cronies) blame the sales reps for cancellations and denials. This is despite the fact that compliance is getting more and more strict and making it harder and harder to close business. On top of compliance, you won’t see a dime of commissions until your deal is actually live and completed its implementation. So on top of compliance denials, you have to hope that the implementation team can do its job properly if you want to make any money. Once you do get paid, you only receive 50% of your commissions on that deal, with the other 50% held hostage by the company. It’s very normal for a rep to hit 100% of quota attainment and only receive 50% of their OTE. Sales leadership claims they’ve “fixed” this with a new comp plan but it’s the equivalent to putting a bandaid on a gunshot wound, it does nothing to fix the real issues with comp. Sales leadership itself is an absolute joke. They refuse to acknowledge any feedback, claiming they have an “open door” policy and then actively burying questions and ignoring feedback. They refuse to realize there are any problems and constantly act like sales reps should feel blessed to be in their presence. Every new “initiative” is just an exercise in ego for sales leadership and they demand praise for things that ultimately have no positive impact on our lives. This goes all the way to the top, where the CRO has surrounded himself with yes men and sycophants who approve his ideas. Expect vague answers, zero transparency, rampant favoritism, and occasionally blatant lies of you work in sales here. Bottom line, unless the compliance department gets a total overhaul and sales leadership grows a spine, you won’t close deals here and you won’t make any money. Avoid like the plague.

Explore other reviews about Tipalti

5.0
10 May 2025
Recommend
CEO approval
Business outlook

Pros

Great job to start with

Cons

Low salary for the job

2.0
18 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people. My direct manager was excellent and very supportive. Free lunch when in office. Health benefits are okay.

Cons

There have been numerous layoffs, and overall it feels incredibly unstable. The product has a lot of issues, which makes the onboarding role much harder than it needs to be. When deadlines are missed, leadership tends to blame the onboarding team, even when you’re doing everything you’re supposed to and the challenges are outside your control. It doesn't help that the Product has a lot of issues, and leadership will push on us to sell on more product features, that will make implementation even longer and the features are not ready to be used by customers. Sales regularly overpromises to customers, then avoids accountability when those expectations can’t realistically be met. Most process changes seem to benefit Sales while making onboarding even more difficult. Pay is below industry standard, and as a result, many of the strong employees don’t stick around for long. While my coworkers are great, it seemed like everyone was miserable. Always complaining about customers, leadership, turnover, layoffs, low pay, and questionable policies. It's not a healthy work environment, and leadership needs to introduce changes immediately if they want to attract and retain talent. Performance is heavily data-driven, which isn’t inherently a bad thing. However, evaluations tend to focus too narrowly on metrics like average implementation time, without fully considering the many factors outside an employee’s control that impact results. As a result, overall performance and contributions don’t always feel fairly assessed.

3
See reviews by: Helpful|Rating|Date|All