Don't work here - Cash Management Specialist TikTok Employee Review

1.0
20 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Free food, snacks, and gym

Cons

Right from the beginning, the job I was hired for never indicated in their job requirements that Mandarin was needed. On my first day, I come to learn that all training documents are in Mandarin, all the group chats for my team are in Mandarin, and the system that I am working on 90% of the time is completely in Mandarin. There was also little to no onboarding, so I had to hit the ground running with what little Mandarin I knew. Being only 1 of 2 people in North America in my team (the rest are in China), it meant that any help or questions I had could only be routed to this team member, who was extremely unhelpful and hostile. It almost felt like I was a threat or burden to her, so all questions about how to do certain things were met with questions back (ie. "Does this make sense?" or "What do you think?"). After bringing concerns of this to my director, I was gaslit and told that the job did ask for someone with proficiency in Mandarin. I threw the copy of the job description (nowhere did it indicate Mandarin was required) in their face and called it quits from there. tl;dr - Don't work here. Extremely toxic environment that revolves about the people in China (who are the ones who make decisions), a lot of gaslighting, and the working culture is horrendous.

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5.0
11 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

good experience. Everyone is nice.

Cons

Pretty good actually. During internship did nor find any negative issues.

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is level with industry and actual work is somewhat interesting depending on the team you're on

Cons

In my experience, career growth can feel very limited if you are not part of the dominant internal language and cultural network. A significant amount of important context, communication, and decision-making happens in Chinese, which can make non-Chinese-speaking employees feel excluded from key conversations and promotion opportunities. The environment did not feel as inclusive as it should be for a global company. Advancement often felt less tied to performance and more tied to whether you were connected to the right groups or able to operate fluently within the Chinese-speaking side of the organization. Over time, it felt like non-Chinese-speaking employees had fewer long-term career paths and were at risk of being replaced by people who could better fit that internal operating model. Things also move very slowly because employees are often given access only to the bare minimum needed to do their jobs. There is a heavy push toward using AI tools, but in practice it can make it harder to get help from real people. Instead of getting quick support, you often have to spend time going through AI bots or internal tools before getting a useful answer.

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