Corporate bullies, toxic leaders, sexism and racist language the norm - Anonymous employee Thought Machine Employee Review

1.0
5 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free barista service, craft beer on Fridays

Cons

The core values at Thought Machine seem to be bullying and intimidation, which are instilled by the CEO. He surrounds himself with yes men (and one absolute horror of a woman) who do not dare challenge him and instead just do whatever he says. I’ve noticed a few times that if he is challenged, he can be pretty cutthroat and nasty in response. He has been known to threaten people on the spot that they’ll lose their jobs if they disobey him, including those aforementioned senior leaders. His arrogance is astounding, thinking he can do everyone’s jobs better than they can. Furthermore, the use of racist language by leadership is endemic at Thought Machine, even going so far as to openly laugh at their failed attempts to pronounce new employees’ names at all-company meetings. The quality of the leadership at Thought Machine in general is pretty shocking, especially in tech. The vast majority of leaders have been promoted far beyond their ability, in some cases put into senior roles where they have absolutely zero experience in that field or discipline. Time in service and nodding along to the CEO seem to be the required elements for getting a promotion, rather than ability, achievement or outcomes. People regularly seem to disappear without a trace, usually women. They’re often uncontactable after they’ve been very suddenly removed which makes me and others wonder what’s happened to them. More generally, the company seems to have a real problem with women, especially those who don’t just nod along to the (often far less competent) men. If you are a woman who has opinions and isn’t afraid to voice them, I’d suggest you shut up or your days are numbered at Thought Machine. I also know of multiple instances of serious bullying of a female employee by a senior leader which was reported. The employee then disappeared without a trace a few days later. There’s a culture of fear and blame which leads to people taking credit for other people’s work and others being thrown under the bus. I have never known a company where so many current employees hate it so much. On top of all of this, their Core product doesn’t even work, and their internal systems are a mess (data breaches and data quality to name a couple) - a bit of a concern considering they’re trying to be a system of record for highly regulated financial institutions! Truly the worst place I have ever worked at or known of anyone working at. I can't wait to leave when the job market picks up.

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Thought Machine Response
2y
Thanks for sharing this feedback. We take any allegations of bullying or discrimination incredibly seriously. We have looked into your claim regarding the bullying of the female employee and found no record of this incident with HR. We are committed to investigating all allegations thoroughly and would greatly appreciate any additional information you can provide. Regarding your claim that our product "doesn't work", – we cannot reconcile this allegation with the fact that it is live and in production with some of the world's largest, most demanding banks and has been tested to their stringent security and performance standards. Furthermore, we have never had a data breach, and our data quality standards have been rigorously tested and validated in demanding Tier 1 bank environments. If you would like to discuss this further, please contact hr@thoughtmachine.net.

Explore other reviews about Thought Machine

5.0
15 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture and interesting problems

Cons

keep up the good work

2.0
6 Nov 2023
Recommend
CEO approval
Business outlook

Pros

My manager and team were awesome, the culture is friendly but that's the main bright spot here.

Cons

The C-suite's recruitment strategy in expanding the team across the US, North, and South America seemed promising at first. However, they ended up letting many of us go right before the one-year mark, despite the inherent complexities of our product and sales efforts. The deal maturity and sales cycle are notably long, especially when dealing with core product replacements in the banking industry, which are time-consuming, expensive, and complex due to the transition from legacy systems to modernized cloud architecture. While several factors have contributed to the company's situation, it's important to note that the company is well-funded. At the beginning of the year, we were assured that there was enough cash in the bank to sustain us for a few years. However, we were recently informed that our investors are dissatisfied and want their money back. Many of us were actively engaged in our roles, supporting key commercial team reps who were driving significant momentum headed into 2024. It is indeed unprofessional and unjust to lead us to this point and then abruptly let us go. What truly exacerbated the situation was the timing of these layoffs, just days before our shares vested. This is not only unethical but also contradictory to the company's stated values and work policies. The actions of the leadership have eroded trust, and it's advisable to exercise caution and consider other options.

17
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Thought Machine Response
2y
Thank you for sharing your feedback. The decision to let go of team members is always challenging, and we acknowledge the personal impact this has had on you. Looking ahead to the new year, we're pleased to confirm strong investor support and positive company performance. With our organisational structure now in place, there are no further plans for headcount reductions. We are pleased to hear that you found the company environment friendly and that you had a positive experience with your supportive manager, as we believe our company culture is one of our greatest assets.
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