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Thompson Hospitality

Engaged employer

Horrible - Board Director Thompson Hospitality Employee Review

1.0
26 Dec 2016
Recommend
CEO approval
Business outlook

Pros

My employees were great! I miss them even to this day.

Cons

-No work life balance. I started on a Monday and 14 days later I got 1 day off. The longest stretch of work was 30 days straight with no day off. No lie, you can go and ask any of my employees and they will let you know how much I was required to work. I had to open and close. The VP and District Manager had no cares about your life as long as they didn't have to come and help open the account. The turn over is high among the hourly and salaried. All salaried that opened the account quit after I left. And the turn over continues. My parents came to visit me 1 weekend and I wasn't even allowed to take time off to have dinner with them! Just 1 dinner. -Payroll can't get anything correct. It took 3 months to get my 1st pay check which was wrong. I was constantly on the phone with payroll about my employees paychecks.

Explore other reviews about Thompson Hospitality

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Thompson Hospitality gave me the opportunity to lead, mentor, and make a meaningful impact through foodservice. As someone with more than three decades in the industry, I found the work rewarding because I enjoy building teams, improving operations, and serving people with excellence. The job is demanding, and success requires flexibility, resilience, and a willingness to solve problems every day. There are opportunities to continue improving communication, staffing stability, work-life balance, and recognition of experienced leaders. Those investments would make an already solid organization even stronger. Overall, I would recommend Thompson Hospitality to professionals who enjoy leading from the front, developing others, and thriving in a fast-paced environment. If you’re looking for an easy job with predictable hours, this may not be the right fit. If you’re passionate about leadership, service, and making a difference, you’ll find meaningful opportunities here.

Cons

Cons * Limited opportunities to fully leverage experienced leadership. As a culinary executive with decades of experience, I believe seasoned leaders should have greater opportunities to contribute to strategic planning, operational innovation, and organizational decision-making rather than primarily focusing on day-to-day execution. * Need for stronger investment in leadership and culinary development. Continuous education, culinary training, mentorship, and leadership development should remain a priority. Investing in employees at every level helps strengthen the organization, improves retention, and positions the company for long-term success. * Career advancement could be more transparent. Creating clearer pathways for promotion based on performance, education, leadership ability, experience, and proven results would encourage employee growth and better recognize those who consistently add value to the organization. * Work-life balance can be challenging in leadership roles. The demands of managing operations, staffing, travel, and client expectations can make it difficult to maintain a healthy balance. Continued focus on staffing support and workload management would help leaders perform at their highest level while sustaining long-term engagement.

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Thompson Hospitality is a solid company to work for, with supportive leadership and strong team collaboration. There are good opportunities to learn and grow professionally, especially for those willing to take initiative. The work provides valuable experience in hospitality and operations. Overall, it has been a positive experience with a culture that values hard work and service excellence.

Cons

No significant cons to mention

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