Fast-Paced Company Filled With Smart People Addressing a Growing Market - Customer Success Manager TheyDo Employee Review

5.0
22 Jun 2023
Recommend
CEO approval
Business outlook

Pros

- Innovative company - Wonderful culture and on-boarding process - Very open to feedback and suggestions - Founders are in-tune with their customers and employees - A consistent focus on improvement in all aspects. Many companies preach this message, but it is wonderful to see this in action - The opportunity to help define the Journey Management space while working with some of the top brands around the globe - Focus on work-life harmony - Genuinely kind people

Cons

- TheyDo is an early-stage start-up, so some may not like the speed at which things change - To the point above, many processes and goals are still being built, which can be either exciting or intimidating depending on you POV

Explore other reviews about TheyDo

5.0
14 Apr 2025
Recommend
CEO approval
Business outlook

Pros

TheyDo fosters a culture of genuine kindness and mutual respect. Despite being fully remote, the level of collaboration is exceptional—teams are highly connected and communication is seamless. The company provides every tool and resource you could possibly need to be successful, and innovation is not just encouraged, it’s embedded in the day-to-day. Support is everywhere, whether it's from leadership, peers, or processes.

Cons

As with many startups, some things are being built in real time—like resource hubs or updated collateral. It’s part of the journey and to be expected in a fast-moving environment.

3.0
26 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- Warm and welcoming folks all around. - One of the best remote work environments. - Good product.

Cons

- In a very competitive space, differentiating against the bigger providers is tough. - Not the most diverse place yet, there is gender diversity but very people of color, I see that changing. - Income potential is limited, even though the quotas are somewhat reasonable, they could be a bit lower given the product suite and global market conditions.

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