Worst Career Move I've Ever Made. - Anonymous employee The Shade Store Employee Review

1.0
14 Jul 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch on Friday. Modern office space in downtown Port Chester.

Cons

If you are considering working for The Shade Store at their headquarters, save yourself the agony. This company has the worst work culture you could imagine. The company prides themselves on being a modern work place, but they don't implement any modern elements into their structure. There is absolutely NO work/life balance, you will be treated like property and be expected to work long into the night and weekend. PTO is 10 days (including sick days) but forget wanting to take a day off, you will still be expecting to work on the go regardless of your situation. You could be the best employee, give it 110% 24/7 and management will still find flaws in your work to criticize. There is no recognition given ever. You can and are always expected to do more. The company is essentially a startup, they haven't worked out the kinks in their departments or basic work process. They are growing at an incredibly fast pace, which at first makes it seem like a great company to be a part of. (That's what they try to sell to new employees). However, everyone makes it up as they go, management has no clue how to run the company. Every day involves putting out fires that you have not created. Training is non-existent because no one knows actually knows the policies or processes. There is no mutual respect between employees, all staff members are bitter towards one another. This is probably due to the fact that each employee is so visibly stressed and overwhelmed. This is "Devil Wears Prada" without a Hollywood ending.

Explore other reviews about The Shade Store

5.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

A Great place to work

Cons

The commute was a bit hard

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Some of the peers are great. At its core the job has so much potential to be enjoyable, but it’s lost with the way things are run.

Cons

Zero appreciation for employees and the work they put in over time. People are viewed as expendable and the “new regime” is so focused on profitability they’ve sacrificed service, quality and the caliber of employees they have. Price increases constantly but you’ll never be eligible for even a small cost of living raise no matter how long you work there (try and make that make sense). Entire leadership team either has their heads in the sand or in the clouds—not sure which, but either way they’re completely disconnected from the real world and out of touch. Pricing has increased so much you’re dealing with ultra luxury clients, but the quality has declined so much the product does not deliver on client expectations—yet they refuse to acknowledge the workroom will ever make a mistake. I was told that stitching came undone on a shade and that drapery stretched during shipping—which is literally impossible because of gravity?? But ok… Good luck with the Customer Care team too. Issues are ignored for literal weeks but if you say something about it you’re “not a team player”.

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