Pros
Mon thru Fri schedule. Closed on weekends.
Cons
British brand based in UK. Company was bought by an investment firm, so from day 1 all I heard was how great the good ol days were and now how cheap and tight the company is. Let me just say this is NOT a mission-driven company culture with great career advancement opportunities and amazing perks and benefits. Its definitely not "people-first" environment. Alot of people sound and look stressed, over worked, under paid, and simply very unhappy. This company doesnt even offer Maternity Leave? Nobody is very accountable for anything in the Corp office. No structure. Horrible health insurance plan. Toxic culture for sure. West coast sales director expensed everything. You see a ton of bad examples from get go, so that sets the tone out the gate. Poor leadership. Out of control spending especially on things that were not helpful or productive in terms of building your pipeline, making your numbers and/or building your business. Also internal gossip is rampant, which obviously will lower and already low moral. If you like drama you will love this place. Commission structure works well for the company, not the employees who are making the sales. Tenured staff is leaving because TRC does little to appreciate, recognize, or promote long standing employees. In terms of compensation they are so far behind in this market. Inadequate onboarding for new employees..sink or swim. Client account management is a circus. NO CRM system in place, zero reporting can be done effectively because of this. Unbelievably archaic systems that dont allow access at the showroom level. It's not a high end luxury environment if you cant provide proper tools and training to your employees. Barely an HR dept, and if you choose to seek out advice or information it is slow to come if at all...because even with 7 US showrooms their HR dept is UK based. Once hired many complaints were voiced by the entire staff I work with in LA only to be ignored by Corp. That was an eye opener and a warning flag in itself. The company continually ignores REAL problems and the staff are resigned to this. You are told constantly 'there is no money in the budget for this' yet you are almost uncomfortably forced out for drinks and parties (and then after parties). You are expected to work long hours on any given day that there is an event and taking a lunch in the showroom I worked in was frowned upon. Your boss will throw you under the bus time and time again with staff AND with clients. Nice right? Extremely unprofessional. Bottom line this company's values did not align with mine. I found that out fairly quickly so I got out happily. I hope they turn their company culture around.