Come for the brand, stay for the confusion - Sales Associate The RealReal Employee Review

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

You do not need to work directly with the public, if you are shy it can be a plus Pay is above average for the area.

Cons

Highly political and immature infrastructure that goes pretty high up. Impossible standards for promotion that are designed to function like a carrot-on-a-stick Burnout culture/poor work-life balance and bonuses promised that don’t pay out if their highly buggy internal system, which is not completely accurate, displays your productivity incorrectly No natural light I would ONLY work here if it is not your first job in jewelry and you don’t plan on it being your last.

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