More work for inclusion - Coaching Specialist The Literacy Lab Employee Review

4.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility due to remote status

Cons

More work is needed to help staff feel included when they work remotely. Upward mobility was limited in the coaching role

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The Literacy Lab Response
4mo
Thank you for your feedback. Creating and maintaining a connected workplace when we’re all virtual and in different locations has been challenging. We've tried some different tactics over the past few years with varying degrees of success. As folks feel the exhaustion from what’s happening with daily life, we know this is something we need to keep working on. We have also created a promotion process that we hope creates greater equity and transparency. If you have other feedback or suggestions, please reach out to our leadership.

Explore other reviews about The Literacy Lab

5.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

really enjoyed working here, sad to gave to leave

Cons

nothing I can say about this job that is bad

2.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Regional team aligned with the same goal of adding intervention capacity to our local schools

Cons

TLL responded to a con highlighting their budget running on a deficit by saying they keep a large amount in reserve. However, just 3-4 years ago, many positions had a major cut in salary for new hires (I'm talking $15-20k) and a minor cut for current employees. Just a year later, about 60% of the staff was laid off with only one month of severance and insurance. Professional liars at work in the C suite. Its really unfortunate for a program that had such a beautiful mission.

1
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The Literacy Lab Response
3mo
When we launched our pay equity work 5 years ago, it became clear that there was a significant pay disparity between what were our coach roles and our program staff roles. Our coach roles were paid at a higher rate for less hours worked than our program staff--coaches were part-time, while program staff were full-time. Our coach roles were 10 month positions while our program staff were 12 month positions, creating not only pay inequity but workload inequity when closing out one program year and launching another. We made changes to bring the coach pay scale and overall role scope into alignment with the program staff pay and role scope (and other roles as well). The rationale and methodology for this were shared with all staff. Our current staff pay is on par with organizations our size (see PNC staffing 2025 report on nonprofit pay). In 2024 we ended our partnership with AmeriCorps for a variety of reasons, reasons that have engulfed the nonprofit sector since. What was once a stable, long-term funding source became unpredictable and volatile with changes in national leadership. Since that time, the nonprofit sector has undergone significant restructuring and layoffs. Like many other nonprofit (and for profit) organizations, The Literacy Lab had to make extremely difficult decisions over the past 18-24 months, ones we wish no organization ever had to make.
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