10y
Hello there!
I hope that this response finds you well and hopefully now in a career that better suits what you are looking for professionally! Though your review is rather aggressive, I nonetheless appreciate your feedback and the opportunity to have met you for the few days that you worked for our firm.
Firstly, as according to Glassdoor, every single company has something positive to offer. If that wasn't the case, you wouldn't have accepted the offer to work here at The Icon Groups. The balanced way to offer constructive criticism to a company through Glassdoor is to at least list something positive about the organization. Perhaps if you could rewrite you would say that you had some pretty awesome team members while working here (at least we think so!)
While we respect that sales might not be a great fit professionally for all, we are very clear in our job description and duties as our second interview is a full day shadowing of the position. So to state that our company is founded off lies and false hopes, when you had the opportunity to observe the position before you accepted, seems a bit exaggerated. You also mentioned that our team members work 12 hour days, which again is a stretch, as our schedule does not begin until 11 am.
We truly wish that your experience had been different and that you and I could have spoke one on one about your experience. Our client (AT&T), nor myself, would ever allow anyone to feel uncomfortable or unsafe while working at our firm. I would love to hear any constructive feedback you have to offer so that we can continue to improve and grow. Please feel free to call me at the office at 615-428-2685 and ask to speak with Eric!
Sincerely,
CEO/Eric Hoffman