Pay is good but work is awful. - Appliance Sales The Home Depot Employee Review

1.0
30 Sept 2008
Recommend
CEO approval
Business outlook

Pros

It pays more than most retail positions

Cons

The hours are awful, training is nil. The managers are never available to help with customer issues or otherwise. All customer issues are expected to be handled by associates, who likely never received proper training or even company policy info. So basically, when faced with customer issues, I had to make things up to try and satisfy the customer, since I was never given any direction or assistance when requested. Never given a weekend off. Requested one weeknight off over a month in advance and not given it. Management is incompetent and organization is markedly absent.

Explore other reviews about The Home Depot

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Get to work with the new tech.

Cons

They started WFO 5 days ago week. Even hybrid was 4 days a week in office.

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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