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      The Hanover Insurance Group

      Engaged employer

      The Hanover Insurance Group reviews

      Auto Damage Appraiser - Anonymous employee The Hanover Insurance Group Employee Review

      3.0
      3 Sept 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent insurance, 401K and time off benefits

      Cons

      No physical management contact in over a year. 3 unit managers in under 3 years. Expectation for Heavy and Specialty inspection capabilities with no training provided. Changing expectations with communication after the fact. Poor overall middle management. Regional manger leads by intimidation.

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      5.0
      30 Oct 2025
      Director, business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

      Cons

      Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

      4.0
      21 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance. Manageable workload. Clear expectations.

      Cons

      Payment structure could be better, but the same could be said for most carriers.

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      The Hanover Insurance Group reviewsThe Hanover Insurance Group review