Pros
Struggling to think of any, it pays the bills, but there are probably better ways of doing it.
Cons
1. Shocking management, barely any of them have any experience of the job they are supposed to be managing, leading to unrealistic expectations and a MESS. Ridiculous layers of unnecessary management, taking up big wages which for a company obsessed with value for money, is a little strange. 2. If said unrealistic expectations are not met you are met with the brown envelope, a dreaded disciplinary, called into a hearing in a degrading manner, purely to save the company paying out performance bonuses and to keep you 'in line'. 3. For a company that has it's own dictionary of 'Guinness words', one being value for money, they have absolutely no idea on the subject, constantly talking about 'amazing service' which they cannot provide. Because of this they will always listen to the customer ahead of their own staff, even if the customer is wrong, and yes the customer can be wrong! 4. It is like North Korea, staff told not to say anything negative about the organisation to customers or friends, to constantly smile and tell them how amazing the service is ect, but do not tell them the truth. This is typified on here as the positive reviews are all written by the top managers to counter the low star rating the company has thoroughly deserved, none of them are from the staff that's for sure. BRUTAL DICTATORSHIP.