Pros
The people I worked with. Very nice and professional. Everyone I worked with went above and beyond for each other while on site, and we worked as a team. The bonuses were great when the company is doing well. breakfast is served some days, and the company aims to keep everyone in the know. There are good employee perks and benefits, discounts in other cities. You will meet a lot of travelers and there are company outings that the company offers often.
Cons
They try but the biggest issue with this company is that they can't keep up with the demand and everything suffers accordingly. I've been told this the case for the past 3+ years. The Guild is VERY understaffed and has a high turnover rate from employees to housekeeping. Guest facing employees are stressed out every day and there is not a manager on any site to support. You WILL be expected to do multiple positions most days (esp during call-outs or if they fire without replacing, which is done often). People that have positions in the office seem content, but on the field it's really another story. There is no room to switch into a different department so opportunities for growth just won't happen, because they will need you exactly where you are.