Does The Customer Center pay their employees well?

According to anonymously submitted Glassdoor reviews, The Customer Center employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Customer Center. This rating has been stable over the past 12 months.

How satisfied are employees working at The Customer Center?

57% of The Customer Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Customer Center 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Customer Center?

Store Manager (9) , Assistant Manager (8) , Manager (7) , Sales Representative (4) , Regional Manager (2) , Retail Sales Associate (2) , Retail Store Manager (2) , Sales Associate (2)

What are the pros of working at The Customer Center according to real employee reviews?

"Management and HR were completely engaged" ((in 5 reviews)); "This job is great for people that like to be micromanaged and abused." ((in 4 reviews))

What are the cons of working at The Customer Center according to real employee reviews?

"No work/ life balance" ((in 6 reviews)); "Long hours if I had to say anything ." ((in 4 reviews)); "Upper management does not care about you unless you suck up to them!" ((in 4 reviews)); "Need to be open longer to make more money" ((in 3 reviews)); "Commission can be good or it can be bad" ((in 3 reviews))

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The Customer Center

The Customer Center reviews

Long hours, poor pay - Anonymous employee The Customer Center Employee Review

1.0

8 Apr 2016

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Not too many. Co workers were generally great. The direct members of management (i.e. store and district level) above you generally cared and tried their best to help.

Cons

Terrible pay, over worked. Poor hours. Expectations were very high, and the commission structure only benefits those in busy stores.

Explore other reviews about The Customer Center

5.0

11 Mar 2022

Retail store manager

Recommend

CEO approval

Business outlook

Pros

Very family like. Upper Management is straight forward and involved in all aspects of the business. If you work smart you will be successful and have you have the tools and training to do so

Cons

Turn over is high like most retail but that’s not in fault of the company, I guess better recruiting would be my only thing to say that needs improvement

2.0

9 Nov 2023

Management

Recommend

CEO approval

Business outlook

Pros

Managing a large team and training

Cons

Poor work life balance poor pay poor upper level management

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Cell Phone Repair Technician

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The Customer Center

Long hours, poor pay - Anonymous employee The Customer Center Employee Review

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